Nick Mwakajumba — IT Leader, Infrastructure & Security

Experience

A Track Record of Scaling Infrastructure

Director of IT Services

Coosa Technologies

Birmingham, AL
2023 – Present

Serve as strategic advisor to C-level stakeholders, defining technology roadmaps and aligning infrastructure investments with business objectives, risk posture, and long-term scalability goals
Lead design and delivery of scalable cloud, networking, and security architectures, driving infrastructure modernization and improved operational performance
Architect identity and access management solutions using Azure AD/Entra ID and Google Workspace, strengthening centralized access control across distributed environments
Designed and delivered end-to-end architecture including SD-WAN, cloud migration, and security frameworks, enabling secure, reliable access across distributed and hybrid environments
Drive infrastructure transformation initiatives, standardizing client environments and improving performance, reliability, and supportability across multi-tenant deployments
Architected a technology procurement and delivery framework, reducing onboarding and deployment timelines by 3x while improving consistency and service delivery efficiency
Mentor and direct cross-functional technical staff across engineering, support, and business teams, translating complex requirements into scalable technical solutions
Directly responsible for a 42% increase in service revenue

Systems Engineer

Alabama State Dept. of Labor

Montgomery, AL
2023

Designed and deployed infrastructure solutions including servers, networking, endpoints, and POS systems for state-level operations
Improved system reliability and performance through optimized architecture and deployment practices

Solutions Architect

Technical & Scientific Application

Birmingham, AL
2019 – 2023

Designed and delivered infrastructure and endpoint solutions for SLED (State, Local, and Education) customers, aligning technical architectures with public sector requirements
Led technical delivery for deployments including networking, endpoints, and server infrastructure
Acted as technical liaison between sales teams and customers, translating requirements into scalable architectures

Lead Systems Administrator

BLOX / GA Studio

Bessemer, AL
2017 – 2019

Owned IT budget ($250K–$1M annually) and led vendor contract negotiations, including SLAs, for infrastructure, cloud, and security tooling
Architected and executed migration from fragmented SMB infrastructure to a hybrid Active Directory environment, improving scalability and centralized access control for up to 500 local and remote users
Designed and deployed enterprise storage architecture, transitioning from NAS-based systems to Windows Server-based infrastructure and cloud storage, increasing reliability and performance
Engineered remote connectivity and jobsite network solutions using SD-WAN and mobile network technologies to enable secure, reliable access across distributed environments
Partnered with engineering and software teams to design and implement Google Cloud infrastructure, including VPC networks supporting distributed systems architectures
Led migration from SMB financial systems (QuickBooks) to a full ERP platform, aligning business operations with scalable enterprise systems
Spearheaded organization-wide remote work enablement strategy during COVID-19, designing and deploying secure access solutions to maintain business continuity
Architected and implemented MDM and endpoint management solutions supporting secure mobile and workforce enablement, including device provisioning, policy enforcement, and access control